Dolf van den Brink of Heineken USA, on Transparency

See on Scoop.itTribal Leadership because Culture Matters

By making its office space more compact and installing a big indoor window, the C.E.O. of Heineken USA says he helped its employee engagement go “through the roof.”

Mark Taylor‘s insight:

I like the following quotes he makes:


"the No. 1 thing that generates trust is vulnerability, and vulnerability starts with the boss."


"The days when each department operates like a separate kingdom are long over. It’s all about interdependencies and collaboration across teams and departments. To what extent can this person collaborate?"

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