By making its office space more compact and installing a big indoor window, the C.E.O. of Heineken USA says he helped its employee engagement go “through the roof.”
I like the following quotes he makes:
"the No. 1 thing that generates trust is vulnerability, and vulnerability starts with the boss."
"The days when each department operates like a separate kingdom are long over. It’s all about interdependencies and collaboration across teams and departments. To what extent can this person collaborate?"
See on www.nytimes.com